Information and guidance

Whether you are a customer or a supplier you can find more detailed information here about our processes, from customer complaints to prompt payment of bills.

For Suppliers—‘Procurement in FCO Services’ explains the variety of goods, services and works we buy, how our team is organised, our business ethics and about sustainable procurement and competitive tendering. To find out more information on our policies please select the document relevant to you in the document section below. To see what we are buying please visit our Transparency and Data page.